At www.zovoom.com, we want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a flexible refund and returns policy.
Returns
– You can return an item within 15 days of delivery.
– Items must be in their original condition with tags attached.
– Please contact us before returning an item to obtain a Return Merchandise Authorization (RMA) number.
Refunds
– Refunds will be issued in the original payment method.
– Refunds will be processed within 5-7 business days of receiving the returned item.
– Refunds will include the full amount paid for the item, minus shipping costs.
Exceptions
– Items damaged or altered by the customer are not eligible for returns or refunds.
Exchange Policy
– If you’d like to exchange an item for a different size or color, please contact us within 2 days of delivery.
– You’ll need to return the original item and place a new order for the desired item.
Shipping
– Return shipping costs are the responsibility of the customer, unless the item was defective or sent in error.
– We recommend using a trackable shipping method and keeping a record of the tracking number.
Contact Us
– If you have any questions or concerns about our refund and returns policy, please contact us at Gmail:- zovooms@gmail.com or Customer Service Phone Number +91 8515 887 887